Business Description
RingCentral is a cloud-based business communications company that provides organizations of all sizes with tools for phone calls, messaging, video meetings, and customer service through a single connected platform. The company uses artificial intelligence to automate tasks such as answering inbound calls, evaluating conversation quality, and supporting both agents and supervisors in real time. RingCentral serves a wide range of industries and reaches its customers through direct sales as well as partnerships with resellers and global service providers. Founded in 1999 and based in Belmont, California, the company operates across markets including healthcare, finance, retail, education, and government.