Business Description
Peers Co., Ltd. is a Tokyo-based consulting firm founded in 2002 that helps retail businesses reduce manual work and embrace automation through digital tools and expert guidance. The company offers a range of products, including an online customer service platform, a video call center system, and an AI-powered training tool that reads facial expressions to support staff development. Peers also runs a smartphone-based booth reservation service for remote workers and provides hands-on support such as in-store events, operational improvements, and staffing solutions.