Business Description
Founded in 1997 and based in Sunnyvale, California, eGain Corporation builds and supports software that helps businesses deliver better customer service across North America, Europe, the Middle East, Africa, and the Asia Pacific. The company's cloud-based platform uses artificial intelligence to manage customer interactions, organize internal knowledge, and guide both human agents and automated systems toward accurate and consistent responses. eGain serves a wide range of industries, including financial services, healthcare, telecommunications, and the public sector, and supports its clients through consulting, training, and ongoing managed services.
