Business Description
ETS Group Limited is a Hong Kong-based company that helps businesses manage their customer communications through inbound and outbound contact center services, staff support solutions, and technology systems. Founded in 1990 and headquartered in Mong Kok, the company handles a wide range of customer-facing activities, including general inquiries, telemarketing, helpdesk support, and satisfaction surveys. It also leases contact center workstations and provides software licensing, system maintenance, and facility management services to clients looking to run their own service operations.